Volunteers are the heart of every charity. They give their time, energy and skills to support important causes, often working directly with people who are vulnerable or in need of guidance. To ensure they feel confident and supported in these roles, continuous training is essential.
The benefits of ongoing training for volunteers
- Confidence and motivation: Training helps volunteers feel capable and valued, which encourages them to stay committed.
- Better quality of support: Skills such as safeguarding, communication and mental health awareness ensure charities deliver safe and effective services.
- Up-to-date knowledge: Laws, regulations and best practice are always evolving. Regular training keeps volunteers informed and prepared.
- Personal development: Many volunteers use their role as a way to develop new skills. Training gives them clear opportunities to grow both personally and professionally.
- Organisational strength: Well-trained teams are more resilient and able to step in for each other, creating a stronger charity overall.
Courses available on Charity Courses
At Charity Courses, we offer accredited and practical training designed to meet the needs of charities and volunteers across London. Popular courses include:
- NCFE Level 2 Certificate in Information, Advice or Guidance
Ideal for volunteers who support service users with housing, benefits or advice. - Mental Health First Aid
Provides skills to recognise the signs of mental distress, offer support and signpost professional help. - NCFE Level 2 Certificate in Counselling Skills
Builds active listening and empathy skills, useful in helplines, one-to-one support and frontline roles.
Many of these courses are free to eligible learners through the Adult Education Budget, making them accessible to volunteers who might otherwise face financial barriers.
Strengthening charities through learning
By investing in training, charities ensure that their volunteers feel prepared, valued and supported. This leads to better services for communities, stronger teams and higher volunteer retention.
👉 Explore all available courses here: https://charitycourses.co.uk/