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NCFE Level 2 Certificate in Information, Advice or Guidance

This Information, Advice, and Guidance (IAG) qualification is ideal for individuals working in, or aspiring to work in, roles within the third sector or charities. Open to both employed and unemployed learners (subject to eligibility requirements), this course offers industry-recognised credentials in IAG, helping you gain a deep understanding of the sector. For those currently employed, it provides an opportunity to reflect on and enhance your professional practice and you will gain essential sector knowledge.

Completing this course provides a comprehensive overview of the IAG sector. By the end, you will be well-prepared to work or volunteer in roles that support, coach, and guide clients. Many past participants report significant learning and have gone on to achieve promotions or advance in their careers.

Learning Objectives:

  • Unit 1: Information, Advice, or Guidance in Practice
  • Unit 2: Developing Interaction Skills for Information, Advice, or Guidance
  • Unit 3: Signposting and Referral in Information, Advice, or Guidance
  • Unit 4: Information, Advice, or Guidance: Context
  • Unit 5: Managing Information

Benefits:

Professional competency: Establish a strong foundation for advancing to higher-level IAG qualifications

Personalised support: One-to-one training and guidance from an experienced tutor

Accredited qualification: Receive a nationally recognised Level 2 certification in IAG

Enhanced skills and knowledge: Build expertise in delivering IAG services

Career advancement: Improve your employability in the IAG sector

Guy Guneri – 07749 053 883
New Challenge (Main number) – 020 8795 3999
Email: courses@newchallenge.org